Managed Cloud Server
Your server, our cloud, zero hassle. A dedicated Windows server fully managed by SCADA Connect.
What You Get
A dedicated Windows server hosted in Amazon Web Services, sized for running Niagara, Compass, or other building automation supervisor software. Your server is not shared with anyone — it's yours alone.
| Server setup and configuration | Ready to use from day one |
| 24/7 uptime | Server runs around the clock, 365 days a year |
| OS updates and security patches | Applied regularly — no action needed from you |
| Automated backups | Monthly backups kept for 12 months |
| Monitoring and alerts | We watch your server around the clock and respond to issues |
| VPN access | Secure connections for your team from anywhere |
| Remote desktop access | Full access to your server whenever you need it |
| Disaster recovery | We rebuild from backup if anything goes wrong |
| Encrypted storage and connections | Your data is protected at rest and in transit |
| Ongoing support | Direct access to our team for server-related issues |
Server Specifications
| Operating System | Windows Server 2022 |
| Processor | 4 vCPUs (Intel Xeon) |
| Memory | 16 GB |
| Storage | 50 GB encrypted SSD (expandable) |
| Network | Up to 5 Gbps bandwidth |
| Location | AWS US East (Ohio) |
| Uptime | 99.99% SLA |
| Backup | Monthly, encrypted, 12-month retention |
| Access | Secure VPN + Remote Desktop |
Optional Add-Ons
| Additional storage (per 100 GB) | Contact us |
| More frequent backups (weekly) | Contact us |
How It Works
We Set Up Your Server
Provisioned and configured in our cloud environment, typically within 1–2 business days.
We Connect Your Team
VPN credentials and remote desktop access provided for each authorized user.
You Install Your Software
Load Niagara, Compass, or whatever you need via remote desktop.
We Manage the Rest
Updates, backups, monitoring, and support — handled by us going forward.
Frequently Asked Questions
No. You access your server through a VPN app and remote desktop — both work on any Windows or Mac computer. We provide the VPN configuration.
Yes. The VPN works from anywhere with an internet connection — office, home, hotel, job site.
We monitor it continuously. If an issue is detected, we're alerted immediately and begin troubleshooting. If the server can't be recovered, we restore from the most recent backup.
Yes. Storage is encrypted at rest, all connections are encrypted in transit, and backups are stored separately with their own encryption.
Yes. If you need more processing power, memory, or storage, we can resize the server with minimal downtime. Contact us for details.
The service is billed annually. You can choose not to renew at the end of your service year. We'll provide your data and assist with any transition.
What's Not Included
Application software licenses (Niagara, Compass, etc.) are purchased separately from the software vendor. Custom software development is not included.